Are your bamboo toothbrushes compostable? 

Not fully, the bamboo handle is compostable, but the bristles are typically made of nylon and must be removed and recycled before composting.

How long does a bamboo toothbrush last? 

A bamboo toothbrush lasts about 3 to 4 months, similar to a plastic toothbrush. Dentists recommend replacing your toothbrush every three months, or when the bristles appear frayed.

Is your bamboo dental floss biodegradable? 

Yes, bamboo dental floss is biodegradable and compostable because it is made from natural materials. Traditional dental floss is typically made from plastic-based nylon.

Why choose bamboo over plastic? 

You'd choose bamboo over plastic as an eco-alternative primarily because bamboo is a highly renewable, fast-growing, and biodegradable resource. Unlike plastic, which is made from fossil fuels and can take hundreds of years to break down, bamboo can grow several feet in a single day and will naturally decompose at the end of its life, leaving minimal environmental impact.

How do I properly dispose of your products? 

You can dispose of pure bamboo products by composting them at home or in a commercial facility. Before composting, remove any non-bamboo parts, like plastic bristles on a toothbrush, and check for coatings that might prevent decomposition. If composting isn't an option, some bamboo products can be placed in a green waste bin.

How do I clean my metal tongue scraper? 

Rinse the scraper with warm water after each use. For a deeper clean, wash it with antibacterial soap or use a dishwasher if it's safe. To sterilize it, you can boil it in water for a few minutes.

How should I store my bamboo toothbrush? 

Store a bamboo toothbrush upright in a clean, open-air holder to allow it to dry completely between uses, as this prevents mold and prolongs its life. Avoid closed containers that trap moisture.

What is your shipping policy?

Economy takes roughly 10 - 60 Business days, Standard takes 3 - 17 Business Days and Express takes 2 - 11 Business days. Please Note: If you live in a rural area, this could take longer.

I live internationally, how long is shipping?

Shipping depends on the package you have chosen at the checkout (Economy, Standard or Express) Economy takes roughly 10 - 60 Business days, Standard takes 3 - 17 Business Days and Express takes 2 - 11 Business days

What is your return policy?

Returns are accepted for 30 days internationally, you will provide return shipping and no restocking fee will take place, Please Note: Dental Floss and Toothbrushes cannot be returned after use.

I live in the EU, how long do I have to return something?

If you live in the EU you have a right to return within 14 days for any reason without justification if the item in question is in the same condition, unused and in its original packaging.

Where is my refund?

If the inspected item is fine and undamaged refunds can take anything up to 10 - 15 business days because of bank processing.